The 23rd Customer Service Festival of Taikang Life Insurance is kicking off
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Taikang Life Insurancetwenty threeThe first customer service festival is coming as scheduled. As an annual grand event to give back to our customers, this year’s customer service festival will“‘beneficial‘Accompanied by the road, love home‘child‘OK“theme, launched“Charitable activities+policy service“These are the two main lines, running from June to August, optimizing insurance services for customers and bringing health and happiness to families.
June:“hand in hand“Children’s Public Welfare Painting and Calligraphy Competition
Taikang Life Insurance joins hands with Taikang Yicai Public Welfare Foundation to carry out the second session“hand in hand“Public welfare activities, online children’s calligraphy and painting competitions, to accumulate love energy; offline thousands of children’s painting activities across the country, to win love certificates and rich prizes.
July:Claim return visit service month+7.8National Insurance Public Awareness Day
facing2022year andtwenty threeIn the first quarter of 2019, Taikang Life Insurance account managers provided condolence letters, policy review services, and relaxation of underwriting rules for customers who had insurance claims, further improved family protection for customers, and invited customers to participate in offline super activities such as claim settlement reports.
Focus on the insurance industry“people-centered“development thinking.carry out“healthy life every day“Insurance public welfare activities,“Sing a new journey, run green“Activity,“Insurance strength, work harder for you who are struggling“live events,“insurance five entry“A series of consumer protection activities such as promotional activities.
August:The 4th Taikang Life Insurance Loving HomeRUN-Little Warrior Challenge
“Walk with home, run for love“The 4th Loving HomeRUNThe new and upgraded activities will be launched in the summer, so that children can get close to nature, overcome difficulties, and gain friendship and courage.
Taikang Life’s customer service festival is held in midsummer, and it is committed to giving back to customers from all dimensions of longevity, health and wealth, and sharing the achievements of Taikang’s big health ecosystem with customers.
Taikang has passed26In the past year, the three closed-loop constructions of longevity, health and wealth have achieved fruitful results. In terms of meeting customer longevity needs,“happy date“Become a fund-raising product recognized by the market, Taikang Life Insurance ranks among the first echelon of high-profile customers in the financial industry, Yangkang Ning business layout29City, Taikang Home Elderly Community13city14Community chain operation, Taikang residents super8300place; in terms of meeting the health needs of customers, the Taikang Health Insurance claims amount exceeded200100 million yuan, national layout5Great Medical Center, Ultra3000Jiajianbaotong outlets provide one-stop health insurance claim settlement services; in terms of meeting customer wealth management needs, the assets under management exceed28000billion.This year, Taikang continued to5Fortune World500Strong, fully confirming the strategic correctness of the three closed loops.
The achievements of Taikang all the way are inseparable from the support of our customers.up to2022By the end of the year, Taikang Life had accumulatively served individual customers2100 million people, accumulative claims680.510,000 pieces, accumulative compensation to customers332.5Ten thousand people, accumulatively paid claims exceeding467.5billion.As a core enterprise of major livelihood projects, Taikang Life upholds the“Customer-centric“concept, continue to promote the three closed loops of longevity, health and wealth, meet the needs of customers for health and wealth management in the whole life cycle and the whole wealth cycle, and create a never-ending customer service festival.
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