Second-hand trading considerations: How to sell unused digital products

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As we enter March, I believe that many of my friends have already started work and school, and the Chinese New Year has just passed. I think many people have changed to new mobile phones, computers, tablets and other digital equipment in the new year. For those idle digital products that have been replaced, we can not only give them to family members or friends to continue to shine, but we can also sell them on online second-hand trading platforms.

The two mainstream second-hand trading platforms in China can be said to be a mixed bag, with ordinary users and merchants, and of course there are also people with malicious intentions. As an ordinary user, the editor has been using Xianyu for many years. He has sold hundreds of digital products for personal use and has summarized some experience. Today I have organized them into 4 points to share with you in need.

　　1. Important rules to understand first

The rules of the two major domestic second-hand trading platforms are basically similar. The editor uses Xianyu APP to explain here. After clicking “Publish Idle” from the software, you can fill in the description of the product you want to sell based on the actual situation.

What I want to focus on here is the flow of money after buying and selling on Xianyu. When purchasing a second-hand product, the buyer’s money will be directly deducted from the account and deposited into Xianyu’s own intermediary platform. Only When the buyer chooses to confirm receipt of the goods, the money will enter the seller’s account.

It should be noted that under normal circumstances, as long as the buyer confirms receipt of the goods, the money entered into the seller’s account cannot be recovered, and no refund can be applied for, including if the buyer proves that he has purchased fake goods in the future. Therefore, domestic second-hand platform transactions are approximately equivalent to one-time sales. Only before clicking “Confirm Receipt” can we use the “return” and “arbitration” functions given to us by the platform.

　　2. Trade with integrity based on your heart.

Integrity is the foundation for completing a second-hand transaction, and empathy determines whether the transaction can proceed smoothly. You must be honest when describing your second-hand products. Take a mobile phone as an example: version, capacity, condition, and whether it is under warranty are the four core descriptions. Be sure to fill in the information truthfully and take relevant photos.

When communicating with buyers, you should be considerate, don’t be disgusted with buyers asking a lot of questions, and actively display products to buyers by recording videos. If we are a buyer, of course we also want to get more information when buying second-hand products from strangers.

Therefore, when communicating with the other party, answering questions carefully will not only make buyers trust us more, but also generally speaking, buyers who trust us will choose to confirm the harvest faster and easier after receiving the products. Give us a good review.

　　3. The buyer’s personal homepage hides secrets

In last year’s revision, Xianyu no longer allows users to delete their trading updates, and all purchases and sales will be displayed in the “Activities” column on the homepage. By checking the user’s transaction status, you can easily tell whether the buyer is a merchant or an ordinary person. Generally speaking, merchants have higher requirements for the quality of second-hand products, while ordinary users are relatively more sincere.

Transaction reviews also contain very important information. All reviews on Xianyu cannot be deleted, so once a negative review appears, it will accompany the account for life. Whether the buyer is trustworthy can be directly judged through the buyer’s positive rating and negative reviews.

　　4. Record when shipping and even more when receiving goods.

In addition to honestly describing the second-hand products you want to sell, it is best to take a video or take photos to record the state of the product before it is shipped and the packing situation of the staff before shipping.

This will be the most powerful means for us to protect our rights and interests when we encounter disputes during the transaction. When the other party returns the goods, you should also record your harvesting process through video. The unboxing video is as important as the delivery video.

　　write at the end

To sum up, there are four points to keep in mind when trading on domestic second-hand platforms: think twice before “confirming receipt”; product descriptions are true and honest communication; carefully observe the other party’s transaction records and transaction ratings; comprehensively record the process of shipment and receipt. Doing the above 4 points will help you sell your idle digital products on the Internet more smoothly.