Is it difficult for a team of lawyers to make a breakthrough in generating income?Three moves to break the bottleneck-Alpha system
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Lawyers’ management is almost always the result of being “driven by business”. The increase in business volume over time is the beginning of good development for the team. However, if team management cannot keep up, the rapidly growing business volume will become a “burden” and new problems will begin to arise.
As a team manager, as team members increase and cooperation friction increases, establishing a positive circulation mechanism at the team level is a key factor in promoting the stable and long-term development of the team. Partners need to deconstruct and construct from the following three steps:
First, the diagnostic level: accurately define the problem and determine which problems must be solved by management methods;
Second, the starting point: accurately locate the management bottlenecks that should be broken through to avoid attacking from all sides;
Third, method level: adopt closed-loop management measures and continue to focus until results are obtained. Solve the current bottleneck problem and then locate the next bottleneck problem.
For the first level, partners can calculate the working hours in the past week, what proportion was spent on matters that have a direct effect on increasing revenue and reducing costs, and what proportion was spent on “other” matters. Use this to determine whether the team’s current management model is reasonable and whether management quality and efficiency need to be improved. Regarding the second level, lawyers should find a small opening and focus their limited resources on the most cost-effective issues, that is, the issues that take up the most team time and produce the worst results. For the third level, in view of the identified bottleneck problems, establish processes + supporting tools + regular reviews to completely achieve management goals.
A complete set of “establishing processes + supporting tools + regular reviews” is a key node to help teams improve management quality and efficiency. For different management bottlenecks, managers can create different standardized processes to regulate them. For example, for the training and teaching of novice lawyers joining the team, partners can apply the Alpha system’s “100-Day Special Training for New Lawyers” project template. The template provides different training requirements and assessment standards for new lawyers at different stages. , helping lawyers grow quickly and integrate into team work. Configuration tools refer to providing materials that the team can learn in advance or use uniformly to improve the quality and efficiency of the team’s answer to inquiries. Regular review refers not only to consultations that cause customer dissatisfaction, but also consultations that partners think are of typical significance. The team can conduct unified review studies, analyze the reasons, point out errors, and form team-level experience.
The Alpha system law firm management function integrates the above management needs and provides an efficient and collaborative team management package. It not only provides 115 project templates, but also provides work timing and task allocation functions. Through the Alpha law firm management function, partners can control project progress and personnel arrangements in real time, and focus more energy on more valuable top-level design and other work.
Law firm team management is not a short-term task that can be improvised, but a team task that requires long-term attention and polishing. After managers unify management standards and models, every lawyer needs to participate in the creation and localization into an operating process that suits the characteristics of their own team during the running-in process.
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