On July 12, the 2023 Customer Service Festival of Tongfang Global Life Insurance officially kicked off in Nanjing, Jiangsu. Zhang Peng, Deputy Secretary-General of Jiangsu Insurance Industry Association, Ou Jian, Assistant Secretary-General of Jiangsu Insurance Association, Mr. Zhu Qingguo, General Manager of Tongfang Global Life Insurance, Mr. Peng Bo, Deputy General Manager, and other company management, together with the relevant management team, customers, partners, and media and employee representatives gathered at the opening ceremony. The official video account of Tongfang Global Life made a nationwide live broadcast of the grand occasion.
The picture shows the scene of the opening ceremony
The theme of this customer service festival is “Twenty Years Together for a Better Life”, which echoes the company’s 20th anniversary celebration theme “More Possibilities for a Better Life”. From the starting point, we will join hands with customers to embark on a new journey and create a better life together.
At the beginning of the opening ceremony, Mr. Zhu Qingguo extended his most sincere welcome and thanks to the guests present. He said that the development and growth of the company in the past 20 years is inseparable from the leadership of the party, the strong support of the country and the government, and the trust of customers. The company will always adhere to the original intention of insurance protection and inherit the love of customers. On the occasion of this 20th anniversary, Tongfang Global Life will continue to work hard, stick to its values, fulfill its mission, and protect the better life of customers with high-quality and warm services. Centered” service system, stick to the commitment to customers.
The picture shows Mr. Zhu Qingguo, general manager of Tongfang Global Life Insurance, delivering a speech
Zhang Peng, Deputy Secretary-General of Jiangsu Insurance Industry Association, first expressed his gratitude to Tongfang Global Life for its unremitting efforts and contributions to the long-term development of the local insurance industry, and at the same time affirmed that Tongfang Global Life has always demonstrated the “customer first” in its corporate culture. idea. He said that Tongfang Global Life’s 20-year development in customer service and the innovation of “full +” health care services have met the health care needs of customers’ families, fully reflecting its pursuit of high-quality services, and wished Tongfang Global Life in 2023 The customer service festival was a complete success.
The picture shows Zhang Peng, deputy secretary-general of Jiangsu Insurance Industry Association, delivering a speech
Afterwards, Mr. Peng Bo, deputy general manager of Tongfang Global Life Insurance, gave a keynote speech at the opening ceremony. He and the guests present reviewed the company’s 20-year road of protection. In the past 20 years, Tongfang Global Life Insurance has kept walking and never slack in its actions; in the next 20 years, Tongfang Global Life Insurance will continue to abide by its original aspiration and mission, with the goal of “committed to helping people achieve a better life” and strive to Escort the good life of every customer, partner, employee and other related parties of the company.
The picture shows Mr. Peng Bo, deputy general manager of Tongfang Global Life Insurance, delivering a speech
Witnessed by the guests and online audience, Tongfang Global Life’s 2023 Customer Service Festival officially kicked off, bringing the atmosphere to a climax!
The overall activities of this customer service festival will last until September. During this period, Tongfang Global Life will present a variety of offline and online activities to our customers. In terms of offline activities, marathon world champion Sun Yingjie will be invited to visit Beijing, Hangzhou, and Yantai to carry out the “Run to the Beautiful, Walk with the Champion” health run, teach “Sun’s” exclusive dantian running method, and run to the summer with customers Healthy feast. At the same time, special activities such as the classic IP “Speaking of Wisdom” and “Cognition and Care for the Elderly” will be launched within the scope of the national business. In terms of online activities, Tongfang Global Life launched the “2023 Customer Service Festival Happy Town” on its official WeChat account, and launched four major events: “Romantic Confession Room”, “Growing Paradise”, “Story Screening Hall”, and “Knowledge Supply Station” Themed activities are full of surprises and fun.
It is reported that the opening ceremony of the customer service festival also set up an immersive health care service interactive experience area, so that the guests present can feel the company’s professional and considerate health care services more deeply. The “Video Doctor” service, which is quickly connected in an average of 9 seconds, has been highly praised by all the guests with its professional, efficient and caring “hard power”. Those who participated in the experience praised Tongfang Global Life’s heart-warming service .
The picture shows the on-site interactive experience area of the opening ceremony of the Customer Service Festival