Twenty years ago, China Life Group’s life insurance company was successfully listed overseas, setting the world’s largest IPO that year, and returned to domestic A-share listing three years later. In the 20 years since its listing, China Life Insurance Company has always adhered to the leadership of the Party, adhered to the original mission of “insurance is surnamed Bao” and “insurance is for the people”, and has always adhered to the core corporate cultural concept of “become a person, be a person, be a person, be a person, be a person”, and be the “insurance agent” for a better life for the people. “Guardian” and “Builder” of Beautiful China. Over the past 20 years, along with the growth and development of China Life, generations of China Life people have moved forward with their mission in mind, actively participated in the trend of the times in which the insurance industry serves the national economy and people’s livelihood, and strived to paint a picture of the times in which insurance benefits the people.
After 23 years of practice, almost everyone in the “insurance circle” of Xiantao City, Hubei Province does not know her name – Peng Yan. She has developed from a rural doctor who does not understand insurance at all to aAn outstanding insurance agent in China Life System,With her perseverance and perseverance, she has created her own insurance legend, and uses professional, efficient and warm insurance protection services to protect her customers’ better lives.
Not afraid of hardships and win recognition with diligence
2000,It is a year of great significance. It is not only the beginning of a new year, but also means that human society has entered a new millennium. For Peng Yan, the millennium represents new hopes and opportunities, but it also brings some worries and challenges. It was in this year thatAt the age of 30, she resolutely quit her job at a township health center and came to Xiantao City to start her insurance career.
A strange place and a new career means that everything has to be started from scratch. In the early days of her work, Peng Yan was under tremendous pressure and thought about giving up, but her perseverance kept her going. “I want to prove myself that I can do well and do well. I must make my family agree with my choices and decisions and make them proud of me.”
In his familiar hometown of Pengchang, Peng Yan found a way to break the deadlock. She rode her motorcycle from village to house in Pengchang, insisting on visiting 10 times a day, starting at dawn and returning home at dusk. She took the trouble to explain insurance knowledge over and over again, impressing customers with her sincerity and true feelings. “From the moment I took out my first insurance policy, I planted a belief in my heart that in order to live up to the trust of my customers, I must do it well and for a long time and become a professional insurance agent.”
2003 was Peng Yan’s third year in the industry. In this year, Peng Yan ushered in the explosive period of her career with her sincere and professional services. At that moment, Peng Yan said to herself in her heart: “I will not be a shooting star, I must be a bright star.” Xingguang lives up to her travels. 2003 was just the beginning. Since then, for 17 consecutive years, the protection she has provided has increased year by year, and she has served more and more customers.
Serve attentively and demonstrate your responsibility in insurance
In 2020, a sudden COVID-19 epidemic swept across the country. Hubei, as the hardest hit area, closed many cities. “There was so much panic at the time. Everyone was afraid that they would be infected.” Peng Yan was also scared, but she never forgot her mission as an insurance company. “The more times like this, the more customers need me.”
With this idea in mind, during the epidemic, Peng Yan kept calling customers to inquire about their physical conditions, understand their life difficulties, and ease their emotions. As soon as the epidemic was over, she immediately visited her clients’ homes. Peng Yan said: “Insurance is not just about selling policies, but more importantly, providing the protection customers need.”
During visits after visits, Peng Yan took the initiative to improve medical and critical illness protection for customers, and also planned family financial protection for some customers in need. This also gave Peng Yan a deeper understanding of insurance, and she set a plan for herself. Higher goals.
“With the continuous development of the economy and society, people’s awareness of insurance protection is constantly improving, and their insurance demands are also constantly improving and diversifying. I will use my professionalism and dedication to provide them with insurance protection plans.” She followed up. I passed the exam as a financial planner and studied insurance law, securities, finance, law, and taxation in depth, striving to provide better services to my customers.
Use emotional management to turn insurance into a career
“Insurance is a career full of love, and it is also a career that emphasizes teamwork. Only team partners can help each other and move forward.” Peng Yan’s team has 16 people, 80% of whom are the company’s service pacesetters . As the leader of the team, Peng Yan dares to think and do things, and she is also humble. She not only organizes team members to study intensively every day, but also accompanies them on business exhibition visits, teaching them to analyze customer needs and prepare plans. Peng Yan’s dedication has led to the growth of the team, and her team has achieved great results in the past two years.
After 23 years in the industry, Peng Yan hasA total of 2,016 customers have been served, 4,764 insurance policies have been collected, and 3.5817 million yuan in claims have been handled for customers. This series of data is a reflection of customers’ trust in Peng Yan’s professionalism. In addition, she has received honorary titles such as the “Hundred Golden Flowers”, Outstanding Contribution Award, and Love Ambassador of the head office. She has participated in high-profile activities such as the “World Chinese Insurance Conference” many times, and has become a lifelong honorary member of the elite club of the head office.
This year marks the 20th anniversary of the stock reform and listing of China Life Insurance Company. Over the past 20 years, Peng Yan and China Life Life Insurance have grown together. “My growth is inseparable from the company’s training and the trust and support of customers. I will definitely use more professional skills in the future.” Service to protect the happy life of customers.” This is Peng Yan’s commitment from the bottom of her heart, and it is also something she has been practicing.
(Picture: Peng Yan)