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The China Banking and Insurance Industry Service Innovation Summit was successfully held, and the case of Huaan Insurance was selected into the industry list

The China Banking and Insurance Industry Service Innovation Summit was successfully held, and the case of Huaan Insurance was selected into the industry list


The “2022 China Banking and Insurance Industry Service Innovation Summit” was recently held in Guangzhou. This event announced the list of 2021 banking and insurance industry service innovation cases to the public, and the rapid claim settlement case of Guangxi Leye Tunnel Collapse Accident pushed by Huaan Insurance Successfully selected and rated as “2021 Influential Claim Case of China’s Banking and Insurance Industry”. The fast and efficient claim settlement process of this case and its important role in guaranteeing infrastructure construction have been widely recognized by people in the industry, providing a reference for the insurance industry.

With the advent of the era of new infrastructure construction, my country’s infrastructure construction has continued to increase, and economic development has also been strongly stimulated. At the same time, the completion and commissioning of a large number of projects has also played an important role in improving people’s quality of life. It is worth noting that while infrastructure construction is in full bloom, occasional safety accidents have also caused huge losses to people’s lives and property. Huaan Insurance has given full play to its corporate responsibility and launched a series of insurance products according to the characteristics of the construction industry, which has effectively played the role of enterprises in promoting the development of infrastructure work.

The first phase project department of Leye Avenue Road Project, Leye County, Guangxi insured the “Construction Engineering Group Personal Accident Insurance” at Huaan Insurance in May 2019. On September 10, 2020, due to changes in the geological structure of the project tunnel, During the construction process, a landslide accident occurred, and 9 workers were unfortunately killed in this accident. After Huaan Insurance learned of the accident, it immediately launched an emergency plan for major disasters. The Guangxi Branch established a special emergency response team, and the claims specialists rushed to the scene to participate in rescue and claim settlement services.

Based on the principle of dealing with special cases, Huaan Insurance opened up a green business handling channel for this accident, adopted the linkage method of the headquarters and branches to improve work efficiency, and simplified the claim settlement procedures to the greatest extent. On September 18, 2020, Huaan Insurance successfully completed the prepayment of 4.05 million yuan of insurance premiums. On February 21, 2021, after the insured unit officially submitted the claim information, Huaan Insurance Guangxi Branch followed the relevant procedures to carry out follow-up claim procedures After handling the work, the payment of the remaining 4.05 million yuan of insurance money was completed on February 23. Huaan Insurance paid an insurance compensation of 8.1 million yuan for this accident, and effectively fulfilled its obligation to settle claims.

It is understood that the claim settlement service of Huaan Insurance has been recognized by the client, and the relevant departments of Leye County sent a banner to Huaan Insurance with the words “quick claim settlement shows integrity, Huaan service warms people’s hearts”. Since its establishment, Huaan Insurance has always practiced the business philosophy of “responsibility, professionalism, and forge ahead” with actions, providing customers with high-quality products and insurance payment services. At present, the company’s “construction engineering group accident insurance” has received more and more attention. Infrastructure companies are concerned that its role in providing insurance protection for construction workers is being better played.

  



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