As the National Day holiday is the last long holiday of the year, people’s demand for travel and family visits is intensively released, and the traffic volume on highways and roads increases significantly. In order to protect thousands of car owners from traveling safely and provide them with travel assistance services, Ping An Property & Casualty Tianjin Branch has launched a safe escort public welfare action since September 28 to provide travel service guarantees for car owners.
Here, Ping An Property & Casualty Tianjin Branch has set up escort stations at the exit of Tianjin Toll Station on Rongwu Expressway in Xiqing District and the entrance of Jizhou Toll Station on Jinji Expressway in Dongli District, and arranged professional escort service personnel to provide claims settlement guidance to passing car owners. , simple rescue, quick compensation, material supplies and other one-stop free public welfare activities to meet the travel needs of car owners.
In addition to site escort services, Ping An Property & Casualty Tianjin Branch has launched six commonly used travel services. Users can log in to the activity page of Ping An Good Car Owner APP and receive escort gift packs with one click, including gas coupons, claims escort coupons, car rental coupons, and road services. Rescue, car wash coupons, charging coupons, you can also check in at nearby escort stations to experience escort points and enjoy free services. At the same time, Ping An Good Car Owners and National Geographic have jointly launched an activity to light up the map to draw travel coupons. Car owners and users can participate in the light up map activity online to enjoy the National Day and travel worry-free.
In order to improve the speed and efficiency of claims settlement, Ping An Property & Casualty Insurance Tianjin Branch has simultaneously strengthened online remote claims settlement operations. Insurance customers only need to report a case with one click through the Haochear Owner APP, and can complete the entire process from reporting, taking photos, and settling claims under the guidance of professional claims adjusters. A series of operations such as data uploading can save customers the trouble of waiting on site, quickly evacuate the site, avoid traffic congestion, and achieve"Save worry, time and money"professional services.In addition, nearly a hundred claims teams stayed on the front line during the holidays to protect the vast number of car owners in Tianjin, provide intelligent and efficient services for various claims cases, and carry out simultaneous"parking care"Action, providing on-site rescue and caring guidance and other services to car owners and pedestrians who encounter problems and difficulties on the road.
Ping An Property & Casualty Tianjin Branch will always adhere to the customer-oriented approach, continue to rely on leading technology platforms, use technology to help explore new safe travel models, and use practical actions to protect the safe travel of car owners.