Ping An Property & Casualty Tianjin Branch: “Fun on May Day, safe guarding? Save worry, time and money” 2023 May Day Escort Action Launched
With the advent of the “May 1st” holiday, the demand for people to travel and visit relatives is high, and the traffic flow on the road will increase significantly. In order to protect the safe travel of thousands of car owners and provide car owners with travel assistance, starting from April 29, Ping An Property & Casualty Tianjin Branch launched a public escort charity with the theme of “fun on May Day, safe guarding, worry-free, time-saving and money-saving” Take action, launch common travel services (vehicle safety inspection, refueling, new energy vehicle charging, road rescue, car washing), and provide travel service guarantee for the majority of car owners.
During the May Day holiday, Ping An Property & Casualty Tianjin Branch set up escort stations at the entrance of Dongli District and the exit of Jizhou District of Jinji Expressway, and arranged escort service personnel to provide claim settlement guidance, simple rescue, quick settlement and quick compensation for passing car owners. One-stop free public welfare activities such as material supply to meet the travel needs of car owners.
In addition to the site escort service, Ping An Property & Casualty Tianjin Branch launched six common travel services. Customers can log in to the activity page of the Ping An Good Car Owner APP and receive travel gift packages and benefits with one click, including vehicle safety inspections, discounted refueling, discounted car washes, and new energy vehicles. For charging, road rescue, claims escort service coupons, etc., you can also go to the nearby escort station to check in and experience the free service of the escort station, saving time, worry and money.
In order to make auto insurance claims easier and more convenient, Ping An Property & Casualty Tianjin Branch has strengthened online claims operations. Customers who are in danger only need to report a case with one click through the Haocar Owner APP, and under the guidance of professional claims adjusters, they can complete the process from reporting, taking pictures, and claim settlement. With a series of operations such as data uploading, the claims adjuster completes the case review and settlement payment online, with zero contact and zero stay, and quickly evacuates from the scene. In addition, nearly a hundred claim settlement teams stayed on the front line during the holidays, providing intelligent and efficient services for various claims settlement cases, and providing on-site rescue and caring guidance for car owners and pedestrians who encountered problems and difficulties on the road.
Ping An Property & Casualty Tianjin Branch will always insist on being customer-oriented and relying on technology to provide car owners with more convenient, higher-quality, and more diverse services, so as to realize smart and safe travel.