The original intention of protecting the rights and interests of financial consumers is the foundation of financial institutions. AIA Life Insurance Co., Ltd. (hereinafter referred to as “AIA”) has been leading financial institutions to improve the quality and efficiency of consumer protection with advanced theoretical ideas of party building. It will convey the “warmth” of consumer protection culture of financial institutions and contribute to building a harmonious, orderly and orderly consumer protection culture. Contribute to the financial consumption environment of love.
On the occasion of Financial Consumer Rights Protection Education and Publicity Month, AIA, under the correct leadership of the State Administration of Financial Supervision and Administration, further strengthens the construction of corporate party organizations, actively fulfills corporate social responsibilities, and carries out a series of financial consumer rights protection education and publicity activities. Effectively apply advanced party-building theories to promote development, do practical things well, and build a team of financial consumer rights protection teams with an honest and high-spirited style.
Deepen the leadership of party building and focus on shaping the soul and body
The report of the 20th National Congress of the Communist Party of China emphasized: “Insist on putting political standards first, and… highlight the good political and integrity issues.” The financial industry is the bloodline of my country’s real economy; financial institutions’ unremitting efforts to build a culture of anti-corruption, prevent and control financial corruption, and build a clean, honest and fair industry ecosystem are important links in the construction of the financial industry system. In 2023, AIA will fully implement the spirit of the 20th National Congress of the Communist Party of China, emphasizing the integration of advanced theoretical ideas of party building into the construction of a clean culture in financial institutions throughout the entire process and in all aspects, and throughout the entire chain of the consumer rights protection system. At the same time, AIA insists on improving the party spirit of all members of the consumer protection system as an important task, and carries out its work closely around “learning ideas, strengthening party spirit, emphasizing practice, and building new achievements”, and will adhere to the correct political course, continue to love the party and patriotism and the spirit of Consumer protection education and publicity are organically integrated and draw nutrients from the rich red cultural resources with local and municipal characteristics.
Focusing on the theme of “Integrity ‘friends’ us, integrity prospers ‘the country'”, AIA launched a series of activities “Welcoming Financial Consumer Rights Protection Education and Publicity Month and Creating Party Building and Integrity Construction” to conduct in-depth education on the ideological construction of financial integrity and regard it as AIA’s consumer Compulsory courses for all employees in the consumer protection system: convene a theme education conference to conduct warning education based on typical cases in the industry; organize a symphony concert of “Ode to the Red Flag” with 100 people to improve consumer protection employees’ sense of responsibility and “finance for the people”; carry out “reflection” A series of activities to prevent fraud, clean up governance, protect consumers and protect consumers, and promote the campaign in an integrated manner. By carrying out a series of education on the theme of “Patriotism + Consumer Protection”, AIA can personally experience the fighting spirit of the revolutionary martyrs, inspire patriotic enthusiasm, and build a solid ideological defense line of serving the public and the people, working with great love, working with integrity, and loving the Party.
AIA Tianjin Party Branch continues to strengthen its own construction, give full play to the role of grassroots party organizations as a fighting fortress, constantly innovate party-building activities, enhance cohesion, actively play the vanguard and exemplary role of party members, organize party members to actively participate in the company’s “Treasure Troupe”, and “enter the community” to star in finance Educational skits, innovative forms of education; “Entering the Business Circle” combines financial education with the theme of “Poetry, Mid-Autumn Festival and Handmade Reunion” to welcome the Mid-Autumn Festival, and distributes various promotional leaflets to citizens passing by to popularize financial knowledge.
Adhere to “Finance for the People” and protect people’s hearts
In terms of purpose, AIA has always adhered to the Rupan business philosophy of “finance for the people”, strictly implemented the provisions of the “Management Measures for the Protection of Consumer Rights and Interests of Banking and Insurance Institutions”, effectively safeguarded the legitimate rights and interests of financial consumers, and is committed to building a harmonious and orderly , a caring financial consumer rights protection environment; create a consumer protection brand “Friends + Peers”, take the “big consumer protection” management and control pattern as the development direction, continue to stimulate the endogenous motivation of all employees in consumer protection, and promote the concept of consumer protection through branding Promote in-depth communication and incorporate the protection of consumer rights into the company’s long-term development strategy and corporate culture.
In terms of actions, in recent years, AIA has continued to carry out unique initiatives such as the “3.15 Consumer Rights Protection Education and Publicity Week”, “Financial Knowledge Popularization Month”, “AIA + Future Stars-Youth Financial Education System”, and “Senior Citizen Plan”. Financial knowledge popularization and public welfare activities with institutional characteristics, focusing on “one old, one young and one new” and conveying the “warmth” of consumer protection, actively help consumers to immerse themselves in vivid, efficient and high-quality awareness of financial rights protection, and provide protection for financial consumers’ rights and interests. Contribute.
The foundation is to never stop, and the way is to be renewed every day.AIA has always thoroughly implemented the financial industry spirit of the 20th National Congress of the Communist Party of China, based on the “big country”, firmly believes in “finance for the people”, responds to the national strategy, enhances the awareness of the professional mission, loves the people, benefits the people, benefits the people, and comforts the people. Continuously and effectively meet the people’s growing needs for a better life.