Huaan Insurance’s “Auto Insurance Claims Anti-Fraud Seamless Shield Project” was selected as the 2022 Excellent Case of Risk Prevention and Control in China’s Insurance Industry
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On March 2, the “Second China Insurance Industry Digital Transformation Summit” hosted by the China Banking and Insurance Regulatory Commission’s daily “China Banking Insurance News” was held in Haikou. At the meeting, the list of outstanding cases of China’s insurance industry digital transformation in 2022 was released. Huaan The insurance “Auto Insurance Claims Anti-Fraud Seamless Shield Project” (referred to as “Fillless Shield”) stood out from more than 200 cases and was selected as the 2022 Excellent Cases of Risk Prevention and Control in China’s Insurance Industry.
The “Wujianshield” system integrates expert experience and big data risk control rules. It is based on Huaan Insurance’s years of practice in the anti-fraud work of auto insurance claims. After in-depth thinking, it comprehensively uses cutting-edge technologies such as big data rules, AI machine learning, and knowledge graphs. anti-fraud engine. The “Wujianshield” system integrates AI scoring systems of different subject data and risk factors, and uses social network algorithms to generate an associated network of knowledge graphs from complex information such as people, cars, and repair shops. It not only has the ability to identify risks from individual crimes to gang crimes Complete functions, and realize the full-stack Xinchuang from the underlying facilities to the application architecture, the system is 100% autonomous, safe and controllable.
The “Wujianshield” system was officially put into production in October 2021, and it has been extended to all branches of Huaan Insurance so far, and has achieved remarkable results in speeding up and reducing losses. Operators can effectively screen high-risk characteristic cases by invoking anti-fraud services during claim settlement operations, automatically generate investigation tasks, and simultaneously check offline resources to achieve one-stop closed-loop management from risk identification, early warning to intervention. In 2022, the system triggered a total of 3,136 risk cases, identified more than 700 high-risk communities, and successfully cracked down on many gang crimes, making great achievements in promoting insurance anti-fraud work.
Schematic diagram of the associated network of the Wujianshield system
In recent years, Huaan Insurance has boldly explored cutting-edge technologies such as cloud native, big data, and artificial intelligence, and has achieved fruitful results in the field of business risk control. A series of innovative products drive the transformation and upgrading of the risk control management model, underwriting pricing model, and risk survey operation model through technological tools, and the overall layout of the digital and intelligent risk control system has basically been formed, providing advanced technological support for the rapid development of the insurance business.
In the future, Huaan Insurance will continue to use technology as the endogenous driving force to deeply explore customer insurance needs, accelerate independent innovation in operations, products, channels, services, etc., promote digital upgrade applications in various scenarios, reduce operating costs, and promote business development. , Do fine, do thorough, and continue to enhance the company’s core competitiveness.
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