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China Pacific Life Insurance Tianjin Branch launches 3.15 financial consumer rights protection education and publicity “entering the community” activities

China Pacific Life Insurance Tianjin Branch launches 3.15 financial consumer rights protection education and publicity “entering the community” activities


Be a good consumer protection pioneer service officer in action

On the afternoon of March 13, Meng Lingbo, Secretary of the Party Committee and General Manager of China Pacific Life Insurance Tianjin Branch, as the “Experience Service Officer”, led a propaganda team jointly established by Nankai Branch and the Department of Consumer Rights Protection into the Lida Apartment in Nankai District to carry out “Financial consumer protection is by your side, protecting rights and interests and preventing risks” financial consumer rights protection education and publicity “entering the community” activities, actively practicing the service culture of “executives set an example, managers first”, face-to-face with community residents, emphasizing integrity and safeguarding rights, listen to people’s voices, and resolve doubts.

At the event site, community residents were attracted to stop at our company’s education booth. The education team popularized financial consumer protection knowledge to the residents present, focusing on the eight rights and interests of financial consumers, anti-insurance fraud, preventing and cracking down on illegal fund-raising, and financial insurance common sense. Experience service officer Meng Lingbo had cordial conversations with the residents present, listened to everyone’s voices, accepted everyone’s consultation, and answered everyone’s questions about financial consumer protection knowledge. The residents on site were very enthusiastic and highly recognized our company’s timely popularization of financial consumer protection knowledge, which effectively improved the financial literacy of community residents and their ability to identify and prevent illegal financial activities. There were more than 40 community residents participating in this event. A total of “Protect Your Own Legitimate Rights and Beware of “Agency Surrender”” and “Do You Understand the Eight Rights of Financial Consumers” were distributed on site? “, “Caring for the Elderly and Preventing Financial Frauds”, “Smart Life Tips for Elders”, “Picture Book of CPIC Services for Elders” and other more than 200 copies of various promotional materials.

China Pacific Life Insurance Tianjin Branch actively practices the political and people-oriented nature of financial work, continues to play the leading role of service officers, integrates “full service, consumer protection for everyone” into the entire operation and management process, actively listens to customers’ voices, and pays attention to consumption Ensure the needs and consumption pain points of consumers, and actively promote product optimization and service upgrades. Through the in-depth and practical education and publicity activities, we will effectively enhance the financial literacy and financial security awareness of the public, effectively prevent and resolve financial risks, and contribute to the construction of a harmonious and healthy financial consumption environment.



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