At 23:59 on December 18, a magnitude 6.2 earthquake occurred in Jishishan County, Linxia, Gansu Province, with a focal depth of 10 kilometers. So far, the earthquake has caused casualties in Gansu and Qinghai, and damaged some water, electricity, transportation, communications and other infrastructure.
After the “12.18” earthquake in Jishishan, Gansu, China Pacific Insurance Qinghai Branch responded quickly, coordinated with the general branch and branches, immediately launched the emergency response mechanism for major disasters, established emergency claims, emergency rescue, and emergency service processing teams, and actively verified While verifying the information of each business channel to ensure workplace and personnel safety, we will focus on personal insurance, auto insurance, property insurance losses and customer reports. Claims front-line staff and disaster relief front-line staff immediately enter emergency response and go all out to provide various emergency response services. Disposal work to ensure the safety of people’s lives and property to the greatest extent.
In the early morning of December 19, China Pacific Insurance Qinghai Branch’s catastrophic claims settlement team rushed to the disaster-stricken areas such as Minhe and Hualong, actively contacted local government departments, obtained and proactively checked out insured customer information, opened a green channel for claims settlement, and continued to work on We provide “Pacific Insurance Services” such as disaster early warning, risk reduction, economic compensation, and service guarantee, and set up on-site claim reporting and rescue points to facilitate insurance claims and rescue. As of 16:33 on the 19th, China Pacific Insurance Qinghai Branch received a total of 3 auto insurance reports and quickly settled 1 claim, which took 1 hour and 40 minutes, and paid the customer in advance as soon as possible.
At noon on December 19, the disaster relief commando team of China Pacific Insurance Qinghai Branch actively cooperated with Minhe, Hualong and other civil affairs departments to carry out disaster relief work, and urgently purchased 50 boxes of mineral water, 50 boxes of instant noodles, 20 boxes of bread, 20 sets of military cotton-padded clothes, etc. Warming materials were sent to the front line of disaster relief in Minhe County, Qinghai Province as soon as possible, and the relief materials were transferred to the Civil Affairs Bureau of Minhe County for emergency relief assistance and livelihood security of the affected people, and practical actions were taken to protect the safety of people’s lives and property, fully embodying ” “Responsibility, Wisdom, and Warmth” CPIC service and the CPIC spirit of responsibility, responsibility and achievement.