China Pacific Insurance Life Insurance Co., Ltd. signed a joint innovation agreement with HUAWEI CLOUD, highlighting smart workplace and smart health care
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On May 19, China Pacific Insurance, a subsidiary of China Pacific Insurance, joined hands with Huawei Cloud to hold a joint innovation signing ceremony and innovation shining conference in Shenzhen. China Pacific Insurance Life Insurance, Huawei Cloud, Hikvision, Xunmeng Technology, Anzhentong Technology, and Multipoint Technology officially signed a joint innovation agreement to jointly accelerate the business digitization of the three major sectors of insurance, big health, big pension, and big medical care. Digital technologies such as the Internet of Things, cloud, AI, and 5G empower business scenarios, empower business with technology, create leading industry solutions, and jointly build an innovative ecosystem and platform.
Caption: CPIC Life and Huawei Cloud jointly held a joint innovation signing ceremony and innovation launch conference
At present, China’s insurance industry is shifting from scale expansion to quality improvement, the industry ecology and market structure are being restructured at an accelerated pace, and technology is playing an increasingly important role in the insurance industry. CPIC Life has always insisted on exploring the integration of technology and insurance service scenarios from the perspective of customers, and accelerated business empowerment transformation with digital innovation.
Adhering to the strategy of “everything is a service”, HUAWEI CLOUD has opened up Huawei’s technology accumulation and excellent practices in the ICT field for more than 30 years in the form of cloud services, providing customers and partners with safe and reliable cloud services, and helping thousands of industries to comprehensively Unleash digital productivity.
As a core strategic partner, China Pacific Insurance and Huawei have cooperated for a long time. Not only do they have a deep relationship of mutual trust, but they have also achieved complementary advantages and win-win cooperation. At the signing ceremony, Cai Qiang, general manager of China Pacific Insurance Life Insurance, said that China Pacific Insurance Life Insurance will launch the “Long-Term Voyage Action” in 2021, focusing on building four strategic cores: team upgrading, track layout, service value-added, and digital empowerment. Create a “three modernizations and five most” entrepreneurial support system, plan a “professional, professional, and digital” development path for the marketing team, and transform to digital and intelligent. The Shenzhen Innovation Laboratory of China Pacific Life Insurance Technology Empowerment Center was established under such a background, based in the Bay Area, and affecting the Yangtze River Delta.
Shenzhen Innovation Lab joins hands with Huawei Cloud and other partners to explore technology + services in multiple scenarios with a customer-centric and business value-oriented approach. At present, four workplace pilot projects have been completed, and a set of standardized service solutions that can be promoted has been formed. Based on the rich and diverse insurance business scenarios of China Pacific Insurance, through high-quality service system and technological empowerment, it actively explores new methods, new businesses, and new models, and strives to lead the technological development of the industry. In the future, we also hope that the Technology Empowerment Center will support CPIC Life to go global, adhere to the concept of long-termism, adhere to high-quality development, be customer-centric, adhere to technological innovation, and adhere to people-oriented, striving to build an excellent insurance company.
Zhang Ping’an, executive director of Huawei and CEO of Huawei Cloud, said that in the world, Huawei Cloud has accumulated more than 30 years of Huawei’s technology in the ICT field and opened it up in the form of cloud services, serving more than 170 countries and regions, creating a global 50ms delay. The coverage circle has developed an ecology of more than 4 million developers. It not only helps enterprises and developers to use cloud technology quickly and easily, but also helps more and more Chinese-funded enterprises to go global and achieve business success.
The joint innovation of smart workplace and smart health care solutions will give full play to Huawei’s advantages in cloud, network, edge, device, and core integration, and provide comprehensive solutions in office digitalization, marketing digitalization, sports health, artificial intelligence, Internet of Things, and digital ecology. and other aspects to speed up business empowerment and help China Pacific Insurance to move towards professionalization, specialization and digitalization.
Among them, the smart workplace takes customers and agents as the core service objects, and focuses on eight scenarios including customer negotiation, brand promotion, service experience, marketing activities, morning meetings, training, staff increase, and office management, including smart reception room, smart office, AI Multiple interfaces, including digital anchors and intelligent exhibition assistants, have realized the “four modernizations” of smart services, including customer management atmosphere, customer service experience, team management digitalization, and remote workplace operation, helping CPIC Life to accelerate business efficiency improvement Excellence. In addition, the Smart Workplace also adopts an innovative asset-light service model, which solves the common problems in the industry such as “separation of applications and terminals”, “heavy equipment, light function”, “heavy construction, light evolution and upgrade”, and greatly improves the system intelligence. level.
This joint innovation signing is another new starting point for China Pacific Insurance and Huawei Cloud to deepen their cooperation. In the future, China Pacific Insurance, HUAWEI CLOUD, and many industry partners will continue to make steady progress and jointly explore more digital “new continents”.
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